Terms & Conditions – AlpineStaff

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1. Scope of Application

These Terms & Conditions govern the use of the AlpineStaff platform and apply to all users, including candidates and employers.

By using the platform, users agree to these Terms.

2. Nature of Service

AlpineStaff is a platform that facilitates the connection between employers and candidates in the tourism and hospitality sector.

AlpineStaff does not act as an employer and does not enter into employment contracts between users.

All employment relationships are concluded directly between employers and candidates.

3. User Accounts

Users may be required to create an account to access certain features.

Users are responsible for:

  • providing accurate and complete information
  • keeping their login credentials secure
  • updating their information when necessary

AlpineStaff reserves the right to suspend or delete accounts in case of misuse.

4. Services for Candidates

Candidates can:

  • create a profile
  • provide information relevant for job matching
  • receive job opportunities
  • connect with employers

AlpineStaff does not guarantee job placement.

5. Services for Employers

Employers can:

  • define job requirements
  • receive matched candidate profiles
  • connect with candidates

AlpineStaff does not guarantee that a position will be filled.

6. Matching Process

AlpineStaff provides suggestions based on available data such as experience, language skills, availability, and role requirements.

Matching results are non-binding recommendations and do not constitute guarantees of suitability.

7. Fees and Payment

Success-based fee

Employers agree to pay a fee only in the event of a successful hire.

  • Seasonal roles (up to 12 months):
    10% of the candidate’s gross annual salary
  • Permanent roles (12+ months):
    15% of the candidate’s gross annual salary

Payment trigger

The fee becomes due when:

  • an employment contract is concluded between employer and candidate
  • as a result of a connection made through AlpineStaff

No upfront costs

No fees are charged prior to a successful hire.

8. Obligations of Employers

Employers agree to:

  • provide accurate job information
  • treat candidates fairly and in compliance with applicable laws
  • inform AlpineStaff of successful hires resulting from the platform

9. Obligations of Candidates

Candidates agree to:

  • provide accurate and truthful information
  • communicate professionally with employers
  • comply with applicable employment laws

10. Liability

AlpineStaff is not liable for:

  • the accuracy of user-provided information
  • the outcome of hiring processes
  • employment relationships between users

AlpineStaff is only liable for damages caused by intent or gross negligence, within the limits permitted by law.

11. Data Protection

The processing of personal data is governed by our Privacy Policy.

12. Termination

Users may delete their account at any time.

AlpineStaff reserves the right to suspend or terminate access in case of violation of these Terms.

13. Intellectual Property

All content on the platform (excluding user-generated content) is the property of AlpineStaff and may not be used without permission.

14. Governing Law

These Terms are governed by the laws of Austria.

15. Jurisdiction

The competent court in Austria shall have jurisdiction, to the extent permitted by law.

16. Changes to Terms

AlpineStaff may update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.

17. Anti-Circumvention

Employers agree not to bypass AlpineStaff by hiring candidates introduced through the platform outside of the platform in order to avoid fees.

This obligation applies for a period of 12 months after the initial introduction.

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